First you need to install a tiny browser extension. Then Right Inbox will integrate with Gmail user interface. There is no other software you need to install, but you will be required to go through a simple one-time authorization process.

Follow this link to download the browser extension. Currently, we support Google Chrome, Mozilla Firefox and Safari.

Yes. You need to install the extension to each computer AND to each browser on which you would like to use Right Inbox.

After you install the browser extension, you can start using Right Inbox immediately in the Gmail user interface. A “Send Later” button will be displayed next to the “Send” button when you are on the Compose screen. When you finish writing your email, you can use that button to schedule it for sending. You can select from the options available, such as “in 1 hour,” or “tomorrow morning,” or you can specify an exact time.

When you schedule a date for an email, it is placed in your Drafts folder with its subject line indicating that it is scheduled to be sent at a certain time. The email will wait in your Drafts folder until its delivery time comes. When it is sent, the time indicator in the subject line will be removed and only the original subject line will remain.

When your email is sent automatically, it is placed in your Sent folder, as with any other sent email.

Simply go into your Drafts folder and discard the message you would like to cancel.

At any time before it is sent, you can go into your Drafts folder and re-schedule a scheduled email. Simply open up your Draft and select the “Send Later” button as before, then choose again from the options.

Yes, definitely. From within the Drafts folder, open any email that you want to change and make your edits. Remember to save your changes if they are not saved automatically.

No.

If you opt to choose a specific date and time when you schedule an email, you can also opt to define a time zone. Right Inbox operates from within your local time zone by default. However, if you define a time zone, your message will be delivered at the time you specify within the zone you define.

When you track emails, Right Inbox puts a small invisible image in your email message. If the recipient’s email client does not particularly block remote images, then tracking takes place. Plus, if you include links in your email, they are also included in
tracking. If the recipient clicks a link, then you are notified regardless.

Email tracking is different than “read receipts” because it is transparent to the recipient. They would not notice it unless they explicitly analyze incoming mail’s source.

No.

In order to track emails, the email has to be sent with “Track” button of Right Inbox enabled via Gmail web interface.

You may utilize email reminders in two ways. One way is to add reminders while composing an email. In that case, the reminder is attached to the email you compose & sent. The other way is the add reminders to individual emails or conversations while you are viewing them. In both cases, email reminder can be set via the button on the toolbar at the top. When you press that button you can see your options and you may select a date/time for your reminder.

When you set a reminder, the ‘Remind Me’ button becomes checked and its color turns to orange to indicate that it is in active state. Also an additional notification bar would appear on top of the screen when you set a reminder successfully. Likewise, if you check back that email or conversation which you have set a reminder before, the ‘Remind Me’ button is again indicated in active state. Furthermore, when you hover over the orange button with your mouse cursor, you can see a tooltip which indicates the reminder date.

You can always press the ‘Remind Me’ button again do disable a reminder. It will be unchecked and its color will change back to normal. Needless to say, you can always set another reminder.

There are 6 options:

• Only if nobody responds: You can check this option if you like your reminder to be trigger only if nobody has responded to the conversation. This feature is useful if you want a particular email to be brought to your attention if you don’t get a response within a specific time. Otherwise you won’t be notified.
• Return to inbox: If you have archived the email, this option would bring the conversation to the inbox when the reminder is due. This would help to keep your conversation clean, you would not be displaying emails until when necessary. For example, you could use this to remind you about a regular event or need, like bills or a meeting?
• Put it on top of the inbox: When a reminder is triggered, you may want the message to appear on the top of your inbox for immediate visibility. In that case, another email is appended to the conversation so it can be placed on top of your inbox.
• Star it: When reminded, your email will be starred if this option was selected.
• Mark as unread: Simple as adding a star. The conversation will be marked as unread if the option was selected.
• label as ‘Reminder’: A label called ‘Reminder’ will be attached to the conversation. If there is no label called ‘Reminder’, it will be created first.

You can check out our pricing page.

Right Inbox does not have access to your Gmail password. Right Inbox works with regular OAuth authorization under your supervision. You can always revoke Right Inbox’s access to your Gmail account.

No, we don’t store your emails at all. To be able to send your scheduled messages, we only hold message IDs, which are text files containing random identification strings with a value of nothing. If you ever decide to leave Right Inbox, nothing connected with you will remain with us.

You can have a look at our privacy terms here. Also, please feel free to ask us anything if you have any questions.

You need to uninstall the browser extension and remove the authorization you gave to Right Inbox to access your Gmail data. To uninstall the Mozilla Firefox extension, see instructions here. To uninstall the Google Chrome extension, see instructions here. To remove your authorization for Right Inbox to access your Gmail data, go to this page, then “Revoke Access” from rightinbox.herokuapp.com

You are more than welcome. Please let us know by sending us a message.

There is no mobile support at the moment.

Yes, indeed.

It should be working, although Right Inbox is not internationalized. So labels of all the Right Inbox buttons and notifications etc. will remain in English.

Please make sure you have installed the browser extension for Right Inbox. Here are some basic guidelines for listing your browser extensions to see if you have Right Inbox

In Google Chrome, Click the menu button on the browser toolbar. Then select Tools. And then select Extensions.

For Firefox, on the menu bar, click on the Tools menu, and then click Add-ons. The Add-ons Manager tab will open.
Then in the Add-ons Manager tab, select the Extensions panel.

In Safari, go to Preferences, and then click Extensions.

If you are missing it, please follow this link for installation instructions.

You might have used a different email address when you purchased your subscription. Please contact our contact our support team to get help.

Kindly drop us a message, and we will get back to you as soon as we can.