Gmail was first introduced way back in 2004 and quickly went on to become one of the major players in the webmail service industry.
Today, it boasts over 1.8 billion users worldwide and a 43% share of the email service market. In October 2020 Google announced that G Suite has been renamed to Google Workspace.
For an email client that has been around for so long, there have been many updates over the years. Read on to learn more about some of the most recent ones.
You can now resize the Chat and Rooms sections in the left-side navigation of Gmail on the web. This makes it easier to stay on top of your most important conversations and navigate to relevant chats faster.
You can now find additional information about people within your organization, your Contacts, and people who email you in the Gmail side panel. This includes:
Google are making it easier to manage access requests to Drive files by sending dynamic emails which allow you to respond to the request without leaving Gmail. When someone requests access to a Drive file, you’ll receive an email with the access request. Now, Gmail users will be able to manage that request directly from that email, without leaving the message. Specifically, you’ll receive a dynamic email that lets you review the request, choose the access level (e.g. edit, comment, or view), and grant access directly from the email.
Google announced a big rebranding and redesign for its suite of office apps today, rebranding G Suite with a new name: Google Workspace. Google Workspace is everything you need to get anything done, now in one place. Google Workspace includes all of the productivity apps you know and love—Gmail, Calendar, Drive, Docs, Sheets, Slides, Meet, and many more. Whether you're returning to the office, working from home, on the frontlines with your mobile device, or connecting with customers, Google Workspace is the best way to create, communicate, and collaborate.
In August, Google announced that they were introducing the new integrated workspace, bringing users' favorite apps closer together for easier use. This included Mail, Chat, Rooms, and Meet. It now allows for seamless collaboration for your team right inside Gmail.
This was a simple but timely rollout during the coronavirus pandemic, with so many people suddenly working remotely. It allows a user to start and join any secure video meeting via a new dedicated tab on the Android and iOS Gmail apps.
Earlier in the year, Google announced that they were making Chat their primary conversation tool. As of June, you can migrate all of your users from Hangouts to Google Chat. In addition, “Chat Preferred” became the main setting in the Admin console.
With so many people spending so much time inside the Gmail interface, it was natural for Google to include a Quick Settings option. When you click on the Quick Settings menu, you can now quickly change interfaces, the type of inbox you prefer, display options, and more. This doesn't affect the main settings – they can still be accessed via “See All Settings."
With the need to stay connected becoming more critical than ever, Google made this simple change in April. Google Meet became available inside the Gmail interface, allowing users to start or join meetings straight from there.
In a move to encourage organizations to make their email conversations even more secure (and in line with the increased use of TLS, or Transport Layer Security), Google made a few changes to Gmail security.
After this update, TLS for email connections was enabled by default in the admin area. It also allowed admins to test the TLS configuration of their SMTP outbound routes before deployment.
Although initially delayed, Google rolled this feature out during April of 2020. Previously, you’d only been able to add one signature to each of your Gmail accounts, and this update allowed users to add several.This means that users can now swap between signatures when speaking to different teams or when switching between professional and personal emails - all at the click of a button.
When this new feature was introduced, many people asked, “what are search chips?”
Essentially, it was a significant improvement on Gmail's already good search and filter functionalities. Now, if you search by a teammate's name in the search box, you can also select chips to further narrow your results (this could be by attachment type, specific time frames, and even calendar invites). Super handy.
This was a fairly substantial update in which Gmail enhanced multiple inboxes with features such as a unified toolbar and independent scrolling.
Some additional details were noted by Google at the time:
Although set for release on December 12, 2019, this new feature was delayed until the following January.
This was a simple addition but a very powerful one. Now, when you open a Google Calendar invite from within your Gmail account, you can make quick changes to it without having to leave your inbox.
Google also added a “More Options” feature. From there, you can propose a new time for the meeting and add a note to the meeting invite to give it more context.
This was another big update for Gmail, taking several months to completely roll out. It allowed users to take direct action on things like managing subscription preferences or RSVPing to an event from directly within an email.
Not everyone is a fan of Dark Theme, but it has been gaining popularity over the last few years. With this update, Gmail users on Android and iOS finally had the option to use a dark theme on their mobile app.
To enable on Android, you simply choose the Android Display Setting and then pick Dark. To set from inside Gmail, go to Setting, then Theme, and choose Dark.
For iOS users, you need to set Dark Theme in the iOS Settings and Gmail Settings. Alternatively, you can navigate to Gmail and choose Setting and then Dark.
If you have an Out of Office entry on your Google Calendar, that status now appears in Gmail and Hangouts. When someone is trying to contact you, they will see a banner before they even send the email or message. While this might not deter everyone from sending you messages while you are away, it will warn them beforehand so they can decide whether or not it's worth sending the email.
This turned out to be a game-changer for some, with many users praising Gmail for this feature.
Google began using Artificial Intelligence to improve the spell check function when typing in Gmail and to try to locate any potential grammar mistakes. If the spelling mistake is a common one that Gmail is sure about, it autocorrects those for you on the fly.
During June and July of 2019, Gmail launched Dynamic Email within the Gmail interface. It was set as default in the backend, but you could always disable it via the Google Admin console.
So what is dynamic email? It allows you to do things like RSVP to events, you can fill out a poll, and leave comments without leaving Gmail.
In addition to that, if you use Google Docs in your workplace, you can see an up-to-date thread inside Gmail with the comments that other team members have left for you – and reply within that same email. Another productivity win for Gmail.
Smart Compose was rolled out for G Suite users in 2018, but you had to wait until June 2019 to see it inside Android and iOS.
One of Gmail’s most popular recent updates, this brilliant addition to the tool helps you complete sentences before you finish writing them. Another priceless addition for anyone who has to type many emails every day – and that’s most of us nowadays.
For those who work with people on different continents or have a particular reason for an email to hit the recipient’s inbox at a specific time, Send Later was a welcome addition to Gmail.
Despite it being released on April 1st, it wasn’t one of Google’s practical jokes. You can now write an email and schedule it to be sent later – both in the web version of Gmail and on the Android and iOS apps.
For anyone who uses Gmail regularly, this feature is incredibly useful. Starting in April 2019, you could now RSVP to events from within Gmail rather than visit the separate Google Calendar app.
Back at the start of 2019 and end of 2018, Google announced that they were changing the look and feel of many of their products (Drive, Sheets, Docs, Sites, and Slides). On January 29th, 2019, that new look finally made it to Gmail on mobile.
It got a few new enhancements:
We all get dozens and dozens of emails every single day, and it can be hard to keep up with them. This is why Gmail introduced reminders that nudge you if you receive an email that its AI thinks you might have forgotten to respond to. These nudges fall into two categories: “emails to reply to” and “emails to follow up on.”