I am very happy to let you know we have 2 new options for email tracking. These were among the most requested features, I am sure you will find them very handy.

two new options for email tracking

The first one is for having email tracking enabled for all outgoing messages by default. When you have this option checked, you will not need to enable tracking each time you write a message. The “Track” button will be green; indicating it is enabled when you just open up a compose window. You can always disable tracking on a per message basis when you don’t need it.

Secondly, now you will have the option NOT to track links in the email. The default behaviour was to notify you when a link was clicked in a message you’ve sent. However to be able to achieve this, the links were being transformed. For example, a hyperlink to google http://www.google.com was becoming something like https://track.rightinbox.com/follow/ceb2340d-affa-4780-a32f-4cfe3e78c217/http%253A%252F%252Fwww.google.com%252F
Although how the link appears does not change, some users were not comfortable with this practice. So, here we have the option to disable link tracking.

We want to hear from you! If you have any questions, feedback or suggestions, please do let us know.

Have a great day!


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